Terms of Service

Terms of Service（English）

Effective date: October 12, 2026

1. Agreement

These Terms of Service ("Terms") govern your access to and use of the Otlume platform, admin console, and related services (the "Service"), operated by the independent developer behind the Otlume brand ("Otlume", "we", "us"). By creating an account or using the Service, you agree to these Terms. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" includes that organization.

2. The Service

Otlume provides tools to build, host, and manage business websites optimized for search engines and AI systems, including site configuration, content management, knowledge-base publishing, and analytics. We may add, change, or remove features over time.

3. Accounts

To create an account, you must provide a valid email address that you control and verify it with a one-time code. You must keep your credentials confidential. You are responsible for all activity under your account. Notify us promptly if you suspect unauthorized access.

4. Acceptable use

You agree not to:

• use the Service for unlawful, infringing, fraudulent, or deceptive content;
• publish malware, spam, or content that violates others' rights;
• attempt to access other customers' data or bypass security or rate limits;
• interfere with or disrupt the Service or its infrastructure;
• resell or sublicense the Service without our written permission.

5. Your content

You retain all rights to the content and data you submit ("Customer Content"). You grant us a limited, worldwide license to host, store, process, display, and transmit Customer Content solely to provide the Service. You are responsible for ensuring you have the rights to the Customer Content you publish and that it complies with applicable law.

6. Fees

Fees, payment terms, and service periods are set out in your separate order or agreement with us. If there is a conflict between that agreement and these Terms, the agreement prevails.

7. Availability and changes

We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. We may perform maintenance or make changes that temporarily affect availability.

8. Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE ANY PARTICULAR SEARCH RANKING, AI CITATION, OR TRAFFIC OUTCOME.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OTLUME WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM.

10. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the Service or other users. Upon termination, your right to use the Service ends. We will make reasonable efforts to let you export your Customer Content for a limited period, unless prohibited by law.

11. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the effective date and, where appropriate, notify you. Continued use of the Service after changes take effect constitutes acceptance.

12. Contact

Questions about these Terms: xuanyuanziruo@gmail.com